CircuitBY POCKET TECHNICIANRequest a demo

BUILT FOR HVAC CONTRACTORS

Every homeowner
gets the care
they deserve.

Circuit responds, qualifies, books, and follows up, so you can focus on what you do best:
providing exceptional service.

Request a demoSee how it works

Your business. Your customers. A more thoughtful way to follow through.

A homeowner relaxing on her couch while reading a helpful message on her phone
No waiting.
Just help.
CircuitHere to help
Upstairs feels warmer than downstairs.
Hi Sarah. Your record shows one system serves both floors. Is the airflow weaker upstairs?
Yes. Downstairs feels normal.
Same system. Different rooms. A useful clue.

Responds immediately

Every homeowner gets a personal, helpful response, without waiting on hold or leaving a voicemail.

Qualifies and books

Understands the need, asks the right questions, and schedules the right service.

Follows up automatically

Continues the conversations and next steps that could otherwise remain unfinished.

Flexes with your business

Supports peak-season demand and helps fill quieter weeks with proactive maintenance.

01 / FOLLOW-THROUGH

Who follows up when
your day gets
away from you?

“Next month would be better.” Circuit remembers, checks back when promised, and turns a postponed tune-up into a confirmed visit.

  • Follow up at the right time
  • Keep the homeowner’s context
  • Carry the conversation through to booking

See how follow-through works

A check-in, not another sales push.

Pick up where the conversation left off. Answer the question, respect the homeowner’s timing, and follow through on what was agreed. A request to stop ends the outreach.

02 / IMMEDIATE RESPONSE

No waiting on hold.
No voicemail.
No “we’ll call you back.”

When the homeowner is ready to talk, Circuit is ready to help. It understands the concern, asks what matters, and takes the conversation all the way to an agreed appointment.

  • Immediate response
  • No callback task
  • Books on the spot
  • Every required question asked

Explore the first conversation

CircuitHere to help
My AC has been running, but the house is not getting cold enough.
Is the air from the vents cool, and does the airflow feel normal?
Only a little cool. The airflow feels normal.
Listen to the symptom

Start with what they notice.

Circuit separates weak cooling from weak airflow before moving to more focused questions.

Airflow: normal · Cooling: weak
0
staff minutesFrom first response to booked visit.

One conversation, four moments · select a step to continue.

03 / LEAD QUALIFICATION

A name and phone number
is not a qualified call.

A useful conversation builds on what is already known. Circuit connects the homeowner’s concern with the service history, priorities, and right next step.

  • Recognizes when repair or replacement needs a conversation
  • Surfaces urgency, timing and homeowner priorities
  • Prepares the right technician or advisor

See what useful qualification captures

WHAT YOUR TEAM KNOWS BEFORE BOOKINGSELECT A DETAIL
PREPARE FOR THE RIGHT SYSTEM

System type, age, and available service records help your team prepare the right tools and check applicable coverage. Age adds context; the condition and findings guide the recommendation.

Explore how a few good questions change the handoff.

04 / QUALIFICATION → HANDOFF

Your technician should know more than
“AC not working.”

Circuit captures the details that help your team show up prepared, so the homeowner doesn’t have to repeat everything, and the right person walks in ready.

  • Detailed notes captured
  • Right person prepared
  • No manual data entry
  • The customer doesn’t have to repeat themselves

Explore a better-prepared visit

What your technician sees before arriving

Appointment

Tue, Oct 27, 2026 · 2:00–4:00 PM

Confirmed
Sarah MitchellHomeowner · AC service visit
INVESTIGATE WITH A HEAD START

The technician sees what runs, what changed, and where comfort is falling short. That makes the first conversation more useful and avoids asking the homeowner to start again.

05 / THE HOMEOWNER EXPERIENCE

Homeowners don’t hate AI.
They hate cheap AI.

The difference is whether the conversation listens, understands, and actually helps. Circuit remembers the context, respects the homeowner’s priorities, and makes the next step feel easy.

  • Listens before recommending
  • Understands urgency and priorities
  • Explains clearly
  • No high-pressure script

Explore thoughtful homeowner care

Same concern. A very different experience.

“Another company topped it up twice. It’s warm again.”

Generic AI

A familiar template response.

Check that the thermostat is set to cool and the filter is clean. If it still isn’t cooling, schedule a service visit.

Useful general checks, but the repeat problem goes unexplored.

General advice. Limited context.

Circuit

Thoughtful. Helpful. Human-centered.

I see those two refrigerant refills in your notes. A refill alone may not solve what’s causing this. Did the cooling last a few days, or a few months?
Only a few days both times.
The next question gets to the real concern.

Select a concern to compare the conversations.

06 / INFORMED CHOICES

They don’t want
a sales pitch.

They want to understand their options. Circuit recognizes when a larger investment deserves a conversation, explains the trade-offs, and helps the homeowner decide with confidence.

  • Connect the options to what matters to them
  • Explain repair versus replacement clearly
  • Help them decide without pressure

See how Circuit explains the options

ASK→UNDERSTAND→EDUCATE→RECOMMEND→DECIDE
CircuitYour options, in plain language.

In the record: 11-year-old system. Maintenance overdue. Two short-lived refrigerant refills by another company.

We can refill it again, but given its history, I’m concerned it won’t last through summer. With its age and overdue maintenance, it may make more sense to replace it now than keep paying for short-lived fixes.
I don’t want to keep paying for the same problem.
Let’s compare a lasting repair with a new system, including cost and coverage. You can decide which makes sense for your home.
Lasting repairReplacement cost & coverageLong-term value

07 / SEASONAL INTELLIGENCE

When demand is high, protect capacity.
When it slows, create demand.

Circuit helps you work differently in different seasons: qualifying the right opportunities at peak, then proactively filling the calendar when business slows down.

  • Peak-season qualification
  • Route the right work first
  • Proactive seasonal outreach
  • Bookings before the rush

Peak season

HIGH DEMAND. PROTECT CAPACITY.

The phones are ringing faster than you can answer them. Circuit helps you focus your limited availability on the highest value work.

Incoming requests

48this week

↑ 62%
  • No cooling86°F inside
    Urgent
  • Repeat breakdown14 years. Repairs elsewhere.
    Options
  • Ready to replaceWants a lasting solution
    Ready
  • Routine maintenanceComfort stable. Timing flexible.
    Flexible

Shoulder season

LOWER DEMAND. CREATE DEMAND.

Give homeowners a timely reason to act. Proactive conversations turn open space into useful work.

Proactive outreach

Maintenance bookings

12this week

140% vs. last week

Calendar filling up

Next week

TimeTueWedThu
9–11Maintenance+Tune-up
11–1Options visitSystem check+
2–4Filter serviceMaintenanceTune-up

Circuit: Let’s get your system in peak condition before the weather gets really hot. Would next Thursday, 9–11 AM work?

Homeowner: “Yes, Thursday 9–11 works.”

Explore support through the seasons

Illustrative week

08 / YOUR CONVERSATION PLAYBOOK

Your playbook shouldn’t depend
on who picked up.

Circuit follows your playbook every time, asking the important questions, adapting to the homeowner’s answers, and carrying your best practices into every conversation.

  • Asks the right questions
  • Adapts to the situation
  • Doesn’t forget your playbook
  • Built around HVAC best practices

Explore your conversation playbook

Circuit follows your playbook

New customer · first visit

CIRCUIT’S NEXT RESPONSE

Select any answer to see the path adapt.

09 / OWNER RELIEF

Less work
falls back
on you.

Circuit handles the conversations, qualification, booking and follow-through. Your team can focus on the work only they can do.

  • No voicemail to review
  • No callbacks to chase
  • No repeat qualification
  • No manual appointment entry

See what stays off your list

Manual busywork

Circuit

Sees it through

  • Answers and helps immediately
  • Qualifies and confirms details
  • Books the right visit
  • Follows up and updates records

Automated outcomes

Homeowners taken care ofHelpful answers, without a callback
Appointments bookedThe right visit, at an agreed time
Details ready for the visitHistory, concerns and access notes
Your team stays focusedPrepared for the work ahead
A helpful conversation replaces a voicemail.

The homeowner gets an answer and a clear next step, without your team listening to a recording and starting over.

Illustrative week

127
Inbound callersThis week
127
Immediate responses100% answered
48
Appointments bookedQualified and on schedule
12+ hrs
Staff time savedBack to revenue work

Your customers are taken care of.
Your team stays focused on the work only they can do.

10 / Founder & operator

Built from experience running an HVAC company.
Not from a generic call-center script.

I built and sold a successful HVAC company, and along the way I learned what actually creates loyal customers, efficient teams, and sustainable growth. Circuit turns those real-world operating lessons and customer-care standards into a repeatable system for HVAC companies.

Operator-built

Built by an HVAC operator who’s been in the trenches.

HVAC-specific judgment

Trained on real HVAC scenarios, not generic answers.

Customer care first

Every interaction is designed to protect your customer experience.

Best practices made repeatable

Turns proven operating standards into consistent results across your team.

Meet Cody
Cody in an HVAC workshop

A second-opinion call can’t enter the schedule as “AC not working.” The person walking in needs the full story.

CodyFounder & operator

LET’S TALK ABOUT YOUR BUSINESS

Let’s take follow-up
off your plate.

Bring the situations your team runs into every day.
We’ll work through where Circuit could make a difference.

Request a demo

Business discovery + product demonstration.